Privacy Policy – Calma Pilates

Calma Pilates (“we,” “our,” or “us”) values your privacy and is committed to protecting the personal information of our clients and website visitors. This Privacy Policy (“Policy”) explains how we collect, use, and safeguard your information when you visit our website, book classes, or use our services. This Policy is intended to comply with applicable state and federal privacy laws, including the California Consumer Privacy Act (CCPA).

By using our website or services, you agree to the collection and use of information in accordance with this Policy.

We may update this Policy from time to time. Any changes will be posted on our website, and your continued use of our services constitutes acceptance of those changes.

1. Information We Collect

We may collect the following types of information:

Personal Information
Name, email address, phone number, billing information, and other information you voluntarily provide when booking classes, purchasing memberships, signing up for events, or contacting us.

Automatically Collected Information
IP address, browser type, device information, cookies, and browsing activity collected to improve website performance and user experience.

Optional Demographic Information
Information such as age or preferences that you voluntarily provide through surveys, promotions, or intake forms.

2. How We Use Your Information

We use the information we collect to:

• Provide and manage class bookings, memberships, and services

• Process payments and transactions

• Communicate with you regarding schedules, updates, promotions, or studio news (with your consent)

• Improve our website, services, and client experience

• Create studio marketing content, which may include photographs or videos taken during classes or events

By attending classes or events at Calma Pilates, you acknowledge that photographs or videos may be taken for marketing or promotional purposes. If you prefer not to be photographed or filmed, please notify a team member in advance.

3. Sharing of Information

Calma Pilates does not sell or rent your personal information.

We may share information only in the following circumstances:

• With trusted third-party service providers (such as booking platforms, payment processors, or email services) necessary to operate our business

• When required to comply with legal obligations or lawful requests

• To protect the rights, safety, or property of Calma Pilates, our clients, or others

4. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, misuse, or disclosure. Payment information is encrypted and processed securely through third-party providers.

5. Your Privacy Rights

You have the right to:

• Access, update, or correct your personal information

• Request deletion of your personal data, subject to legal or operational requirements

• Opt out of marketing communications at any time

California Residents:
Under the California Consumer Privacy Act (CCPA), you have the right to:

• Request disclosure of the categories and specific pieces of personal information we collect

• Request deletion of personal information we have collected

• Request confirmation that we do not sell your personal information (we do not sell personal information)

To exercise any of these rights, please contact us using the contact information listed on our website.

6. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on our website and are effective upon posting.

7. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us at hello@calmapilatesstudio.com.